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ONLINE BOOKING & TESTIMONIALS

APPOINTMENT CHANGES & CANCELLATIONS

Your booked appointment time is held especially for you and we look forward to treating you. However, please give us ample time to fill your appointment spot should your schedule change and you are unable make it. We ask that you kindly adhere to our cancellation policies as our therapist's time is valuable:

- We will reschedule/cancel your appointment without charge if given at least 24 hours' notice.

- Same day rescheduling/cancellations are charged 50% - 100% of the service fee, at the therapist's discretion.

- Missed sessions are charged 100% of the service fee.

- Please be aware that above policies also apply if booking an appointment within the 24 hour deadline.

Back Massage

- The 24 hour policy will not be waived due to insufficient benefit plan coverage.

- All previously owing fees must be covered first before being allowed to book a future appointment.

- If you have an emergency, please let us know so that we can treat your specific situation with personal attention. (We do not consider scheduling conflicts to be an emergency, so kindly make sure you pick the proper date and time for your session.)

 

DAY OF TREATMENT

- RETURNING CLIENTS: Please arrive at least 5 minutes early to allow time for pre-treatment consultation.

- NEW CLIENTS: Please arrive 15 minutes early for consultation and to give us your extended health benefits information if you have massage coverage. To avoid shortening your treatment time, please fill out the emailed intake form in advance.

- Although we would do our best to accommodate, arriving late can result in your appointment length being shortened to avoid delaying the next client (and full charges still apply).

We advise you book your appointments in advance to avoid disappointment. Bookings can be made by calling Boost Physiotherapy at 587-635-5555 or by clicking on the link below for online scheduling.

TESTIMONIALS

"Tatyana was great! Everything I told her was hurting me she touched upon with perfect pressure. I felt so refreshed after."

Diana S.

“I had one of the best sleeps in a long time last night. Today I felt so much better. So thank you very much and I will definitely be back and I have told as many people as I could what you have done for me."

Tracy D. (shoulder injury)

“(Tatyana) is a very good massage therapist. Her thoroughness is greatly appreciated. She explained things I didn't know after all this time."

Elaine L.

“By far, some of the best treatments I've had. I highly recommend going to The Walnut Tree."

Luis C.

“Tatyana Rac, at The Walnut Tree, is an excellent massage therapist. She is strong, insightful, practical and she possesses healing hands."

Colleen M.

CLICK on OUR FACEBOOK and google pages to read other REVIEWs.

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